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Roles & Permissions
Configure role-based access control for your team.
Overview
Roles define what each team member can see and do inside AethenoxAI. Use the built-in roles for common setups or create custom roles with granular, per-section permissions tailored to your organization.
Default Roles
AethenoxAI ships with three default roles that cover most team structures:
1
Owner
Full access to every feature, including billing, workspace settings, and member management. Each workspace has exactly one Owner.
2
Admin
Access to all features except billing. Admins can manage team members, configure integrations, and modify workspace settings.
3
Agent
Access limited to the inbox and contacts. Agents can view and reply to conversations, manage contact details, and use AI suggestions.
Info
Default roles cannot be deleted, but you can create custom roles to supplement them.
Creating Custom Roles
1
Go to Settings → Roles
Click "Settings" in the sidebar, then select "Roles" from the submenu.
2
Click Create Role
Click the "Create Role" button. Enter a name and optional description for the new role.
3
Configure permissions
Toggle permissions on or off for each section of AethenoxAI. Permissions are granular — you can allow read-only access, full access, or no access per section.
4
Save the role
Click "Save". The role is now available when inviting or editing team members.
Assigning Permissions
Permissions are assigned at the role level, not the individual level. To change what a team member can do, either change their role or edit the role's permissions.
Tip
Follow the principle of least privilege — give each team member only the access they need to do their job.