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Getting Started
Welcome to AethenoxAI — your AI-powered customer operations platform. This guide will walk you through everything you need to get up and running.
What is AethenoxAI
AethenoxAI is a modern platform that helps businesses automate customer communication across WhatsApp and Voice channels. It combines AI-powered agents with human support workflows to deliver fast, personalized customer experiences at scale.
Whether you are managing a support team, running marketing campaigns, or building automated workflows, AethenoxAI provides the tools you need in one unified dashboard.
Key Features
- •WhatsApp Business — Manage conversations, send templates, run broadcast campaigns, and connect multiple WhatsApp channels.
- •Voice — Track call logs, run voice campaigns, and manage phone numbers.
- •AI Agents — Create intelligent agents powered by your knowledge base that can handle customer queries automatically.
- •Automation — Set up routing rules, business hours, greeting messages, and webhook integrations.
- •Insights — Track conversation analytics, call performance, delivery reports, and overall platform metrics.
- •Team Management — Invite team members, configure roles and permissions, and collaborate on customer support.
Quick Start Path
Follow these three steps to get up and running:
Next Steps
Tip
Once you have completed the getting started guide, explore the WhatsApp section to learn about managing conversations, creating templates, and running broadcast campaigns.